Tucked into the lush hillside of North Patong, the Diamond Cliff Resort & Spa offers a perfect blend of tranquility and proximity to Phuket’s vibrant energy. With its sprawling grounds, stunning Andaman Sea views, and a touch of traditional Thai charm, this resort is a favorite for travelers seeking a luxurious yet relaxed getaway. Drawing on a decade of exploring Thailand’s top destinations, this review dives into why Diamond Cliff Resort & Spa is a gem worth discovering. From its inviting pools to its flavorful dining options, here’s a cheerful guide to what makes this resort shine.
A Peaceful Haven Near Patong’s Buzz
Located just a few minutes from the lively heart of Patong, Diamond Cliff Resort & Spa strikes a delightful balance between serene seclusion and easy access to Phuket’s nightlife and shopping. Perched on a hillside along Prabaramee Road, the resort offers breathtaking views of the Andaman Sea and Patong Beach, which is just a 7-minute walk away. This prime location makes it ideal for those who want to dip into the excitement of Bangla Road’s bars and markets but retreat to a peaceful oasis at the end of the day.
The resort’s 333 rooms, suites, and villas are spread across a sprawling 12-acre property, designed with traditional Thai elements like dark teak wood and elegant silk accents. Its hillside setting adds to the charm, though it comes with a few steps—thankfully, the resort’s free shuttle service makes getting around a breeze. With its family-friendly vibe and romantic nooks, Diamond Cliff caters to couples, families, and solo travelers alike.
Arrival and First Impressions
Getting to Diamond Cliff Resort & Spa is straightforward, with Phuket International Airport just a 30-minute drive away (about 22.7 km). The resort offers airport transfers for around 1,500-2,000 THB ($45-60 USD), or you can grab a taxi for a similar price. Upon arrival, guests are greeted with a warm Thai welcome—think refreshing lemongrass drinks and cool towels that instantly melt away travel fatigue. The open-air reception, adorned with traditional Thai silk uniforms and intricate wood carvings, sets a luxurious yet approachable tone. Check-in is typically smooth, though some guests have noted occasional delays during peak times, so arriving early can help.
The resort’s commitment to guest comfort is evident from the start, with staff like Narisa and Wahnee (reception managers) earning praise for their exceptional hospitality. However, some reviews mention inconsistent experiences with front desk staff, so a friendly “sawasdee” and a smile can go a long way to ensure a warm interaction.
Rooms and Villas: Spacious and Scenic
The accommodations at Diamond Cliff are a highlight, offering a range of options from Deluxe Rooms to Grand Jacuzzi Suites and private Pool Villas. Rooms start at a generous 40 square meters, featuring modern amenities like air conditioning, minibars, flat-screen TVs, and free Wi-Fi. The decor blends Thai elegance with modern comfort—think dark wood furniture, silk cushions, and private balconies with sea or garden views. Guests love the daily complimentary water bottles, coffee, and tea, as well as thoughtful touches like fresh fruit baskets and chocolates during turndown service.
The Diamond Jacuzzi Suites are a standout, boasting separate shower and jacuzzi areas, spacious balconies, and stunning Andaman Sea views. For those seeking ultimate luxury, the Pool Villas at the top of the resort offer private infinity pools and panoramic vistas, perfect for honeymooners or families wanting extra space. However, some guests note that certain rooms feel dated, with occasional maintenance issues like leaky air conditioning or worn bathroom fixtures. Requesting a recently renovated room, like those in the Grand Wing, can ensure a fresher experience. Wi-Fi can also be spotty in higher rooms, so those needing reliable connectivity might prefer lower blocks closer to reception.
The hillside layout means some rooms require climbing stairs, which can be challenging for guests with mobility issues. Fortunately, the resort’s free shuttle carts, available until 11:30 PM, make navigating the property easy and fun.
Dining: A Feast for All Tastes
Dining at Diamond Cliff is a treat, with multiple restaurants offering a mix of Thai, Japanese, and Western flavors. The Ocean View Restaurant, where breakfast is served, is a guest favorite. The buffet is a vibrant spread of fresh omelets, waffles, tropical fruits, and Thai classics like fried rice and miso soup. Kids love the pancakes with Nutella, while adults appreciate the healthy salads and fresh juices. The restaurant’s sea-view setting makes mornings extra special, though it can get busy during peak hours, so arriving early is a smart move.
For dinner, Kiko Japanese Restaurant, one of Phuket’s first Japanese eateries, serves exquisite sushi, teppanyaki, and sashimi in an authentic setting. The Diamond Hut, located across the street by the sea, is a romantic gem with live music and fresh seafood priced by the gram. Guests rave about dishes like mango sticky rice and deconstructed cheesecake, though some note that on-site dining can be pricier than local spots. For budget-friendly meals, nearby restaurants like Chao Leh Kitchen or Amritsr Kalim, just a 3-6 minute walk away, offer delicious Thai and Indian dishes at lower prices.
One minor drawback is occasional slow service during busy evenings, particularly at the Ocean View Restaurant. Vegetarians may also find limited guidance for plant-based options, so communicating dietary needs clearly is recommended.
Facilities and Activities: Fun for All Ages
Diamond Cliff’s facilities are a major draw, with two standout pools stealing the show. The Waterfall Pool, nestled near the spa, features a waterslide, swim-up bar, and a shallow area for kids, making it a hit with families. The Ocean View Pool, an infinity pool overlooking the Andaman Sea, is quieter and perfect for couples or those chasing sunset views. Both pools have ample sunbeds, though the Ocean View Pool can fill up quickly, so staking out a spot early is wise. Pool towels are readily available, and staff often circulate with drinks and ice lollies—a refreshing touch in the Thai heat.
The Sati Spa offers indulgent treatments like Thai massages and facials in a serene setting with lotus ponds and calming fountains. Prices start at around 1,500 THB ($45 USD) for a one-hour massage, which is pricier than Patong’s walk-in parlors but worth it for the tranquil ambiance. The gym is well-equipped with modern cardio and strength machines, and tennis courts at the top of the resort offer sea views for active guests. The kids’ club, open from 9 AM to 6 PM, provides activities like origami and doll painting, keeping little ones entertained.
For explorers, the resort’s location is ideal. Patong Beach is a short walk away, and the concierge can arrange day trips to Phi Phi Islands or Phang Nga Bay. A free shuttle to Bangla Road runs at set times, though tuk-tuks (200-300 THB) are easy to find. The on-site fruit shop, offering a daily complimentary kilo of tropical fruit, is a delightful perk.
What Makes Diamond Cliff Special?
Diamond Cliff shines for its warm hospitality and scenic beauty. The staff’s friendliness, from pool attendants to shuttle drivers, creates a welcoming vibe that guests rave about. The resort’s balance of family-friendly amenities and romantic escapes, like the Diamond Hut’s seaside dining, makes it versatile. Its hillside location offers stunning views, and the free shuttle service adds convenience.
However, some guests have reported issues like dated room decor, inconsistent housekeeping, and slow Wi-Fi in certain areas. A few reviews also mention negative experiences with staff interactions, particularly for Indian guests, suggesting a need for improved cultural sensitivity training. These are minor compared to the resort’s strengths, but worth noting.
Who Should Stay Here?
Diamond Cliff is perfect for families, couples, and solo travelers who want a luxurious base near Patong’s action without the chaos. The kids’ club and waterslide make it great for families, while the spa and romantic dining options suit couples. Those with mobility issues or a preference for beachfront properties might consider alternatives like Amari Phuket.
Practical Tips for Your Stay
- Book Early: Secure better rates on platforms like Tripadvisor or Tripsave, which can offer 10-25% savings.
- Request a Renovated Room: Opt for the Grand Wing or lower blocks for modern amenities and better Wi-Fi.
- Explore Nearby: Walk to Patong Beach (7 minutes) or take a tuk-tuk to Bangla Road for nightlife (200-300 THB).
- Visit the Fruit Shop: Don’t miss the daily free kilo of tropical fruit opposite reception.
- Pack for Stairs: Bring comfortable shoes for the hillside layout, and use the shuttle for convenience.
Final Thoughts
Diamond Cliff Resort & Spa is a charming retreat that delivers on luxury, comfort, and Thai hospitality. Its stunning pools, diverse dining, and proximity to Patong make it a versatile choice for a Phuket getaway. While minor maintenance issues and occasional service hiccups exist, the resort’s scenic beauty and warm staff make it a standout. Whether you’re splashing down the waterslide with kids or sipping cocktails by the Ocean View Pool, Diamond Cliff promises memories that linger long after you leave.
